My favorite is the $2 fee for an operated assisted call.

“In a groundbreaking move to help Americans save money and live better, Wal-Mart Stores Inc. (NYSE: WMT) today announced it will open 1,000 Wal-Mart MoneyCenters – covering a quarter of its stores – by the end of 2008. The company will also broaden its menu of financial products and services, beginning with the launch of the Wal-Mart MoneyCard, a reloadable prepaid Visa® rolling out nationally with GE Money and Green Dot.

The rapid expansion of its low-cost money services and in-store locations will help meet the needs of the millions of unbanked and underserved customers who visit Wal-Mart each week for their basic money service needs.

Wal-Mart MoneyCenters will assist customers who are outside mainstream banking with convenient, nationwide access to low-cost money services, including check cashing, money orders, bill payment and money transfers.”

– “Wal-Mart Rapidly Expands Access to Low-Cost Money Services For Millions of Customers Nationwide,” Wal-Mart Facts, June 20, 2007.

Standard Fees
One-time Temporary Card Issuance Fee at Wal-Mart store $8.94
Reload Personalized Card at Wal-Mart (No Check Cashing) $4.64
Reload Personalized Card at Wal-Mart (Check Cashing) $0.00
Reload Personalized Card at Green Dot Location (other than Wal-Mart store) Varies by Retailer
Additional Personalized Card Fee $8.94
ATM Cash Transaction – Domestic $1.95
ATM Cash Transaction – International $3.50
ATM Balance Inquiry $0.75
POS Cash Back $0.00
Wal-Mart POS Balance Inquiry $0.00
IVR (Automatic Telephone System) Balance Inquiry $0.00
Monthly Maintenance Fee $4.94
Operator Assisted Call $2.00
Teller Cash Transaction/td> $3.50
Lost/Stolen Replacement Personalized Card $8.94
Paper Periodic Statement Fee $2.00
PIN Debit Purchase $0.00
Signature Debit Purchase $0.00
Stop Payment Order Fee (see section 7) $5.00
Negative Balance Fee $0.00
Rush Delivery of Personalized Card $19.95
Foreign Transactions (see section 19)/td> 2%

– From the Wal-Mart MoneyCard Cardholder Agreement.

10 Responses to “My favorite is the $2 fee for an operated assisted call.”

  1. As usual follow the money (into Walmart’s pocket):

    From the NY Times version of the story:

    But the services themselves will also aid Wal-Mart’s bottom line. Ms. Thompson said that Wal-Mart’s financial services products provide “healthy margins,” and that she expects the overall business to grow 30 to 40 percent over the next year.

    I think “healthy margins” is business-speak for obscene profits.

  2. [...] Of course we should all know by now that you can’t get anything for free, or for a seemingly low price. So besides offering this great new service which will no doubt make them lots of money (I mean, who is going to Wal-Mart just to cash their check when you could get all your shopping done at the same time?) and offering these snazzy new reloadable Visa cards, what else does Wal-amrt have up its sleeve? Oh, you mean the hidden fees. You know, suddenly $3 seems a lot bigger. [...]

  3. UncleBob says:

    We should have a $2 in-store fee for helping customers. Perhaps that’ll make them a little more likely to make an effort to find something themselves. ;)

    Seriously though, Green Dot cards are sold at tons of retailers – how does the fee pricing compare when it comes to a card purchased at Wal*Mart vs. a card purchased at RiteAid or wherever.

    I’m left wondering, if Wal*Mart had gotten their banking approval, would they have offered similar services without having to pay Green Dot a share?

  4. UncleBob says:

    Interesting…

    Reloading a GreenDot card through Wal*Mart looks to be about a buck cheaper than loading the GreenDot card through GreenDot.

    ATM Cash Transactions are about 50 cents cheaper as well.

    So… ummm.. yeah, it looks like Wal*Mart is offering lower prices than GreenDot themselves on these cards…

  5. Jeff Hess says:

    Shalom Uncle Bob,

    So, the pickpocket who only takes your change is better than the pickpocket that takes your wallet too?

    B’shalom,

    Jeff

  6. UncleBob says:

    Well, of course.

    But then again, no one is forcing anyone to use the GreenDot services. Typically, with pickpockets, you don’t have much of a choice.

  7. [...] I guess “younger people” are too dumb to read the fee schedule on a Wal-Mart Money Card, I fear for the future. [...]

  8. [...] Yet sometimes I wonder. The only thing that makes the Wal-Mart MoneyCard better than a CitiBank Visa is that Wal-Mart can’t charge you interest for spending your own money. Instead, Wal-Mart will make the interest, pay you nothing for the privilege and charge you $2 to call some one to get your balance or complain. [...]

  9. [...] What I can tell, however, is that this is a major opportunity for Wal-Mart to push its MoneyCard full of ridiculous fees on people who aren’t likely to read the fine print. [...]

  10. [...] And to think all I was worried about were the excessive fees. [...]

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