I first wrote about the holiday-season price war between Walmart and Amazon and what it might mean to the publishing industry and struggling writers like myself in October. The fallout from that battle continues to reverberate throughout publishing.

If Walmart can move best sellers for less than $10, readers argue, then no book should cost more than that, right?

From The New York Times:

Authors have been taken aback by some of the vehemence of the reader protests.

“The sense of entitlement of the American consumer is absolutely astonishing,” said Douglas Preston, whose novel “Impact” reached as high as No. 4 on The New York Times’s hardcover fiction best-seller list earlier this month. “It’s the Wal-Mart mentality, which in my view is very unhealthy for our country. It’s this notion of not wanting to pay the real price of something.”

When last, do you suppose that Preston shopped at Walmart, or any big-box/online retailer?

Jeff Hess: Have Coffee Will Write.

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This entry was posted on Saturday, February 13th, 2010 at 1707 by Jeff Hess and is filed under Customer Satisfaction. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.